Who we are
Our website address is: http://www.carehelp.org.
What personal data we collect and why we collect it
When you register with us either in person, or on our website, we collect your name, address, email address and the disaster you were associated with us so we can send you relevant emails. When you receive email from us, we track certain information including: clicked links per user, if an email was opened, the users IP address, geolocation, browser version and platform. The information is stored on our website indefinitely.
When you send a message to us through our website, your name, email address and the message you provide is stored on our website indefinitely.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Who we share your data with
CARe is committed to your privacy and we never sell your information to any entity. We do sometimes share anonymised information with researchers who we have determined will improve the disaster recovery experience. If you’re in an area where we are working directly with survivors, we might work with the local, official recovery group to find resources that will help with the recovery process we will often refer you to an organization, but it sometimes requires us to share your contact information with them to verify their ability to assist you.
How long we retain your data
If you leave a comment or submit a form from the Contact Us page, the comment and its metadata are retained indefinitely. This is so we can get in touch with you or recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information. If you unsubscribe from our website you will no longer receive emails from us, but we will retain your information in an effort to avoid re-subscribing you in the future. If you want your information permanently deleted, please contact us directly using our Contact Form.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Newsletters and Contact forms might be sent through a third party email sending service.
Your contact information
Community Assisting Recovery, Inc
7918 El Cajon Blvd
La Mesa CA 91942
How we protect your data
We regularly check our website for security updates to do our part in keeping the website secure. We have committed to only using trusted vendors who value your privacy as much as we do. We have secured third-party scanning to actively block and/or remove malware as it’s found.