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This last week was the 10th anniversary of the fire that effected thousands of people here in Southern California including our family. I was at my mom's and we were trying to troubleshoot something that was going wrong with the AC in the house that was rebuilt after the fire. She got out a large scrapbook that was filled exclusively with pictures of the house during construction. We were able to go through the book and look at what was inside of the walls to help with the issue we were having.

Although we don't look through the book a lot, through the years we've looked at that book several times and we are always grateful the book exists. This weekend my mom said she probably would never have taken so many pictures, but because I live 120 miles away she went to the house every night and took lots and lots of pictures of everything and then emailed them to me so I'd have something to talk to the contractor about the next day (and there was always lots to talk about).

This made me think that it would be a great tip to tell survivors to take pictures of everything, especially before insulation and drywall is installed so you can see where those pipes and wires are once they're covered up. It will be an invaluable resource later!

Inspirational Quotes

When the Japanese mend broken objects, they aggrandize the damage by filling the cracks with gold.  They believe that when something's suffered damage and has a history it becomes more beautiful.

Barbara Bloom

Testimonials

I must thank you for providing the important detailed information necessary for my family’s full total-loss claim recovery. I am very detail-oriented so your insightful training along the persistence of my wife and I has resulted in a Gold medal recovery. We have a little more on the table to recover but continue to ‘own the claim’ and ‘keep it clean’. You are truly one of the most influential people in my life!

Waldo Canyon Fire Survivor, 2012